How Do I Know If My SASSA Black Card is Blocked?

Once you report your lost SASSA Black card, you should make it sure that your card is blocked properly. If it is not blocked then someone can use it and you may face loss of funds as well. So how do you know if your SASSA Black card is blocked? Well, there are many ways to find it out.

I will let you through all the methods that will make sure that your card is no longer available to use so you can get peace of mind.

How to Verify If Your  SASSA Black Card is Blocked?

If you lost your SASSA Black Card and reported it, the next step is to confirm if the card is actually blocked. This is important because if the card stays active, someone can misuse it. You must make sure your money is safe.

Here are simple ways to check if your SASSA Black Card is blocked.

1. Call the SASSA Helpline

Call the SASSA toll-free number: 0800 60 10 11. Ask the agent if your card is blocked. Share your ID number and card details. They will confirm the card status.

2. Check Your SASSA Status

You should do SASSA status check online and if your grant is approved then check the SASSA payment date for your grant. Now you will know when your next payment is coming so you can block your card before that next grant payment.

3. Visit the Nearest Post Office

Go to the nearest Postbank branch or Post Office with your ID. Ask them to check your card status. They will let you know if the card is blocked or still active.

4. Check with the Bank (Postbank)

Call Postbank support directly at 0800 53 54 55. This number is for queries related to the SASSA Gold or Black card. Give them your card number and ask if it is blocked.

5. Use SASSA’s WhatsApp Service

Send a message to SASSA WhatsApp number 082 046 8553. Type “status” and follow the prompts. This service may also show if your card is active or blocked.

6. ATM Card Check

Try inserting the card into an ATM. If the card is blocked, it will not show your balance or allow any transactions. The screen may display a message like “card blocked” or “card declined.”

What to Do If a Card Is Not Blocked Even After the Report?

If your SASSA Black Card is still active after you reported it lost, act fast. Someone could use your money. Follow these steps to block it immediately and stay safe.

1. Call Postbank Urgently

• Dial 0800 53 54 55 (Postbank Helpline).
• Tell them you reported your card lost, but it is still not blocked.
• Give your full name, ID number, and card details.
• Ask them to block the card immediately.

2. Call the SASSA Helpline

• Dial 0800 60 10 11 (SASSA toll-free number).
• Explain the situation.
• Request them to confirm the block status and raise a complaint if the card is still active.

3. Visit the Nearest Post Office

• Go to the closest Post Office or Postbank branch.
• Take your South African ID and the card (if you still have it).
• Tell the staff that your card is still working even after reporting it.
• They can check and block it instantly.

4. Submit a Written Complaint

• Write a short complaint with your name, ID, and card details.
• Explain that the card was reported lost, but it’s not blocked.
• Submit it to the Post Office or SASSA branch.
• Ask for a stamped copy as proof.

5. Monitor Your SASSA Balance

• Keep checking your balance using USSD code *120*3210# or at the ATM.
• Watch for any unauthorized withdrawals.
• If money is taken out, report it immediately to Postbank.

6. Apply for a New Card After Blocking

• Once the card is blocked, apply for a new SASSA card.
• Take your ID and proof of card blocking to the Post Office.
• Request a replacement card and activate it.