How to Cancel SASSA SRD R370 Grant Application?

The South African Social Security Agency (SASSA) has very strict rules for the application of the SRD R370 grant. Only eligible people can get this grant payment. So, if you have applied for the Social Relief of Distress (SRD) grant, then make sure you are eligible for the grant.

Before you cancel your grant, please go through the SASSA status check so you can know if you are approved for the R370 payment or not.

Also, we are offering all the SASSA grant updates on our blog. Please check our SASSA news and updates section for the latest news and information about SASSA grants.

How to Cancel SASSA SRD R370 Grant Application Online?

Before you cancel your grant application, please check the SRD grant eligibility criteria for 2025. Now, if you are not qualified for the SRD grant, but you are still receiving the grant, then cancel it immediately.

You can use the online method to cancel the grant easily. Here are the details to follow.

Step 1: Open the SASSA SRD Website

1. Use any internet-supported device.
2. Open a browser and go to the official website: https://srd.sassa.gov.za/said

Step 2: Find the “Cancel My Application” Section

1. Scroll down the page.
2. You will see a section named “Cancel My Application”.
3. Under this section, look for the text “Click here to cancel online”.

Step 3: Click on the Cancel Link

1. Click or tap the “Click here to cancel online” link.
2. A new page will open. This page will ask you for some information.

Step 4: Enter Your South African ID Number

1. In the first field, type your 13-digit South African ID number.
2. Make sure the number is correct. Don’t leave any space or add extra digits.

Step 5: Enter Your Phone Number

1. Now enter the 10-digit phone number you used for your SRD application.
2. This must be the same number linked to your SRD grant.

Step 6: Request the OTP (One-Time PIN)

1. After entering your ID and phone number, click or tap the “Send PIN” button.
2. You will receive a one-time PIN (OTP) via SMS from SASSA.
3. This OTP helps verify your identity.

Step 7: Enter the OTP

1. Check your phone and find the OTP from SASSA.
2. Type the OTP into the space provided on the website.
3. Click on Verify to continue.

Step 8: Fill Out the Cancellation Form

1. Once verified, the SRD Cancellation Application Form will appear.
2. This is where you officially request the cancellation of your grant.

Step 9: Choose Your Reason for Cancellation

1. You will see a list of reasons for canceling the SRD grant.
2. Select the most suitable reason (such as finding a job or no longer needing support).

Step 10: Enter Your Personal Details

1. Type your full name as it appears on your ID.
2. Provide a valid email address where SASSA can contact you if needed.

Step 11: Submit the Cancellation Request

1. After filling out all the fields, double-check your information.
2. Click or tap the “Submit” button to send your cancellation request.

Step 12: Confirmation

1. You will get a confirmation message on the screen.
2. SASSA may also send a message to your phone or email.
3. This confirms that your application is now canceled.

Will I Get The Following Month’s Payment After Cancellation?

No, you will not receive any payment after canceling your SRD application. Once you cancel the application, SASSA removes your details from the payment system. This means you will no longer qualify for any future payments. 

Even if your cancellation happens in the middle of the month, you will not get the next month’s grant. The cancellation takes effect immediately. So, make sure you only cancel your application if you are sure you no longer need the financial support. If you change your mind later, you will need to reapply for the grant from the beginning.

Can I Reinstate My Cancelled SRD Grant Payment?

Yes, you can reinstate your cancelled SRD grant payment anytime if you are still eligible for the grant. SASSA allows people to reinstate their applications if they need financial support again. You must meet all the SRD eligibility criteria, such as being unemployed and not receiving other government support. 

The process is simple and can be done online. If you need help with the steps, please follow our SRD Grant Reinstate article. It explains everything in detail and shows you how to reactivate your application easily. Make sure your ID number and phone number are the same as before.

F.A.Q

Why should I cancel my SRD grant application?

You should cancel if you no longer need the financial help or if your income status has changed.

How to know if my SRD application is cancelled?

You will see a confirmation on the website, and SASSA may send you a message.

My R370 payment is cancelled, but I still received the payment. What to do?

Sometimes payments are already processed. You can contact SASSA to confirm your status.

When will my grant application be canceled after submitting it online?

The cancellation takes effect immediately after you submit the form online.