How to Track SASSA Status on GovChat?
GovChat is a platform that everyone should use at least once. It offers major government services under one roof. SASSA grants are one of them. If you need to get your SASSA status check details you can use GovChat without any hassle.
I have personally tested the GovChat app and website to check the SASSA status and apply for the SASSA SRD grant. The interface is very clean and it provides premium service for free.
In this article, I have disclosed the proper method to check your SASSA grant application status using this amazing app. So let’s begin the guide.
What Methods are Available to Check SASSA Status in 2025?
In 2025, there are many methods to check the SASSA grant application status. Here are some of the easiest and convenient methods:
How to Track SRD Grant Application Status on GovChat?
Here is the simple process to check SRD status on GovChat:
1) Visit www.govchat.org Website
You need to visit the GovChat official website which is www.govchat.org. Make sure you only visit the official webpage of GovChat.
2) Choose “For Citizens”
On the official website, you will see two main options to choose. One is “For Citizens” and the other is “For Government”. As we are citizens and need to check the status so we will use the “For Citizens” option.
3) Click on “GovChat Now” Button
On the next page, you will need to click on the “GovChat Now” button to proceed to the next step.
Once you click on the button, you will see a dialogue where you will have 3 options to choose from.
- GovChat Now on Our App
- GovChat Now on Messenger
- GovChat Now on WhatsApp
For your information, the first option is not available due to a technical issue. However, you can choose between Facebook Messenger and WhatsApp.
4) Check SASSA Status
Choose your preferred method and start a chat with the GovChat chatbot. You need to provide your South African ID number and phone number to get your status online from the GovChat chatbot.
GovChat
GovChat is a citizen engagement platform that empowers South Africans to connect directly with government services through mobile and online channels.
Founded by Eldrid Jordaan, the son of renowned political activist and trade unionist Paul M Jordaan, GovChat was officially approved by the South African government in January 2018 to operate as a citizen-government engagement platform.
However, shortly after receiving government approval, challenges began to mount. The platform struggled financially and quickly fell into debt. In a courageous effort to keep GovChat afloat, Eldrid poured all of his personal savings into the project. With his resources depleted, he was forced to move back into his mother’s home with his wife and two children. The situation became so dire that he couldn’t afford his children’s school fees, which led to their suspension from school. It was a deeply challenging period that pushed him to the brink of giving up.
Just when hope seems lost, Eldrid receives an unexpected call from an anonymous investor who had been following his work on social media. Inspired by his determination and the potential of the platform, the investor offered US$1 million to help revive and scale GovChat.
That pivotal moment changed everything.
Today, GovChat is a success story, with over 9 million active users. The platform has played a vital role in public service delivery, having processed more than 12.5 million SASSA grant applications, making a tangible difference in the lives of millions of South Africans.
How to Apply for SASSA Grant on GovChat?
You can only apply for those grants on GovChat that are available to apply online. Many SASSA grants require applicants to visit the SASSA office with required documents such as Older Person’s grant or Foster Child grant. So you can either apply for SRD R370 grant or Disability grant using the GovChat application platform.
1) Use WhatsApp or Facebook Messenger to Start the Grant Application Process
You can choose either WhatsApp or Facebook Messenger to start the chat with GovChat bot. The WhatsApp number is +27 082 046 8553. Save this number in your phone to proceed to the next step.
2) Ask for SASSA Grant Application Online
Now ask the chatbot that you need to apply for either SRD grant or Disability grant. The chatbot will ask for your information such as:
- Name
- Surname
- Email address
- Home address
- Phone number
3) Submit Required Documents
Now you will need to upload the required documents. For the SRD grant, you need to upload the PDF file of your last 3 month’s bank statement. If you are applying for a Disability grant then you need to provide a PDF of your medical report that proves your disability.
4) Fill Out the Form and Submit On GovChat
Now complete your application form with your details and all other information. Once all the things are written, you can submit the form and wait for the grant approval.
