What Does Referred Mean on SASSA Status?

The South African Social Security Agency (SASSA) uses different types of messages to show the status of a grant application. One such message is “Referred”. If you have found this SASSA status check response for your SRD grant, you should read this helpful article.

My name is Ayanda Buhle, and I have prepared this article for those who want to know what the term “referred” means in relation to SASSA status.

Read this post and find out what it means and what to do next to get your SRD R370 payment without any issues.

What is the Meaning of “Referred” on the SASSA Status Check Result?

If your SASSA status shows “Referred”, it means your application has been sent to the Department of Home Affairs (DHA) for further verification. This is a normal step in the SASSA SRD process. You do not need to take any action at this stage.

SASSA sends your details, like your ID number and personal information, to DHA. They want to confirm that your ID is real and valid. Sometimes, they also check if the ID belongs to a deceased person or if the fingerprints match.

You don’t need to worry. Just wait for the next update. After DHA checks your details, SASSA will update your status again. You will see “Approved“, “Declined“, or “Pending” based on the result.

This step helps SASSA stop fraud and make sure the grant goes to the right person. Many applicants see this status, and most of them move to the next step without problems.

What If the Status is Approved?

If your SASSA status shows “Approved”, it means your application is successful. Now, you need to check your payment date. This date tells you when SASSA will send your money. You can find the payment date on the same status check page.

Once you see the date, you can collect your SRD grant on that day. If you choose a bank account, the money will go there. If you picked a cash send option or a post office, follow the instructions given.

What if SASSA Is Declined or Failed?

If your SASSA status shows “Declined” or “Failed”, it means your application was not approved for that month. But don’t worry. You still have a chance to fix it.

First, check the reason for the decline. You can find this next to your status. It may say something like “alternative income source identified” or “identity verification failed.” Understanding the reason is important before you move forward.

If you believe the decline was a mistake, you can appeal the decision. SASSA allows you to request a reconsideration. Go to the official appeals website:

👉 https://srd.sassa.gov.za/appeals

There, enter your ID number and phone number to start the appeal. You must submit your appeal within 30 days of the declined result. You can appeal for each month that shows “declined.”

After submitting, wait for SASSA to review your appeal. It may take some time, but you will see the updated result on the status page later.

F.A.Q

What does “Referred” mean on my SASSA status?

It means your ID is sent to the Department of Home Affairs (DHA) for verification. You don’t need to do anything yet.

What should I do if my status is “Approved”?

Check your payment date and collect your grant on that day. The money will be sent to your chosen payment method.

Why was my SASSA application declined?

SASSA declined it due to reasons like income found or ID mismatch. You can appeal if you believe it’s wrong.

How do I appeal a declined SASSA application?

Go to srd.sassa.gov.za/appeals, enter your ID and phone number, and follow the steps to appeal.