Why Is My SRD Status ‘Approved’ but No Payment Received?
SRD status check helps applicants see if their grant application is approved. If the status shows “approved,” it means the person is eligible to receive the payment. However, in some cases, even after approval, the beneficiary may not receive the SRD R370 payment right away.
In this case, you need to come here on this website and read this blog. You will find out the answer for sure. Let’s find out the reasons behind this payment delay.
What Are the Reasons for SRD R370 Payment Delay After Approval?
Even after getting approval for the SRD R370 grant, some people face delays in receiving their payments. This can happen due to many reasons. Below are the main causes:
- Missing or Incorrect Bank Details
If your bank account number, branch code, or account type is wrong, the payment will not go through. SASSA will wait until you update the correct information. - Verification Issues
SASSA checks your ID, phone number, and banking details with other databases. If the system finds a mismatch, the payment will be delayed. - Bank Account Not Active
If your bank account is closed, frozen, or inactive, the payment will fail. You must use an active account to get the funds. - Pending Bank Confirmation
SASSA sometimes takes time to confirm your bank account with your bank. Until this confirmation is complete, they hold your payment. - Payment Schedule Not Yet Reached
Even after approval, you must wait for your specific payment date. If your pay date is not released, the funds will not be sent.
Always keep your bank details correct and check your status regularly to avoid delays.
How to Get SRD Payment If It Is Delayed?
If your SRD R370 payment is delayed even after approval, you can fix this by visiting the nearest SASSA office. Follow the steps below:
- Prepare Your Documents
Before going to the office, make sure you have the following items:
- Your original South African ID card
- Your SRD grant reference number or Application ID (AppID)
- Visit the SASSA Office
Go to your nearest SASSA office during working hours. Make sure you reach early to avoid long queues. - Go to the SRD Grant Section
Once inside, ask the security guard or help desk where the SRD grant section is. Go to that section and wait for your turn. - Speak to a SASSA Officer
When your turn comes, speak clearly to the officer. Tell them that your SRD grant is approved, but you have not received the payment. Show them your ID and AppID. - Explain Your Problem
Explain that you are facing a delay in receiving the R370 grant. Mention the date when your status changed to “approved” and let them know how long you have been waiting. - Get Guidance to File a Complaint or Appeal
The SASSA officer will check your details in their system. If they see a problem, they will help you file a complaint or lodge an appeal. They may ask you to fill out a simple form.
This process ensures that your issue is recorded and followed up. Keep the receipt or reference number they give you for tracking. This method helps many beneficiaries who face delays even after approval.
F.A.Q
Can I get my SRD payment at a different collection point than before?
Yes, you can change your collection point by updating your payment method on the SASSA SRD website. This change may take a few days to reflect.
Does SASSA send SMS for every month’s payment?
SASSA may not send an SMS every month. You should check your status online regularly to see your pay date.
What if my phone number is lost or changed after SRD approval?
If your phone number is changed or lost, visit the nearest SASSA office with your ID to update it. This helps you receive future payment alerts.
Can a bank delay SRD grant payment after SASSA sends it?
Yes, sometimes banks take extra time to reflect the payment in your account. Contact your bank if the money is not showing.
Is there a deadline to collect SRD payments after approval?
Yes, if you don’t collect your SRD payment within a few months, it may expire. Always check and collect your grant on time.
